Privacy Policy
Your privacy matters to us. This policy explains how pytharionex collects, uses, and protects your personal information when you use our financial analysis platform.
1 Information We Collect
pytharionex collects information necessary to provide our financial analysis services to investment professionals across Australia. This includes data you provide directly and information gathered through your use of our platform.
- Personal identification details including name, email address, and professional credentials
- Account information and authentication data for secure platform access
- Financial data and investment portfolio information you choose to analyze
- Usage patterns, preferences, and interaction data within our platform
- Device information, IP addresses, and technical specifications for service optimization
Sensitive Financial Data
We understand that financial information requires special protection. pytharionex encrypts all sensitive data using industry-standard protocols and restricts access to authorized personnel only.
2 How We Use Your Information
Your information helps us deliver accurate financial analysis tools and maintain the security of our platform. We process data for specific, legitimate business purposes outlined below.
- Providing financial analysis services and generating investment reports
- Maintaining account security and preventing unauthorized access
- Improving our platform functionality based on user feedback and behavior
- Communicating service updates, market insights, and educational content
- Ensuring compliance with Australian financial services regulations
We never sell personal information to third parties or use it for purposes unrelated to our financial services platform. Data processing occurs within secure Australian data centers unless specifically required for service delivery.
3 Data Storage and Security
pytharionex employs multiple layers of security to protect your information from unauthorized access, alteration, or disclosure. Our security measures meet Australian Privacy Principles and international best practices.
- End-to-end encryption for data transmission and storage
- Regular security audits and vulnerability assessments
- Multi-factor authentication requirements for platform access
- Automated backup systems with geographic redundancy
- Staff training on data protection and privacy protocols
Data Retention
We retain personal information for seven years after account closure to comply with Australian financial record-keeping requirements. You can request earlier deletion for non-regulated data types.
4 Your Privacy Rights
Under Australian privacy law, you have specific rights regarding your personal information. pytharionex provides clear processes for exercising these rights through our platform or by contacting our privacy team.
- Access your personal information and understand how it's being used
- Request corrections to inaccurate or incomplete data
- Object to certain types of data processing
- Request data portability for information you've provided
- Lodge complaints about privacy practices with relevant authorities
Response times for privacy requests typically range from 5-15 business days depending on complexity. Some requests may take longer if they require extensive data retrieval or legal review.
5 Third-Party Sharing
pytharionex shares personal information only when necessary for service delivery or required by law. We maintain strict agreements with all service providers to ensure your data receives consistent protection.
- Cloud infrastructure providers for secure data hosting and processing
- Financial data vendors for market information and analysis tools
- Authentication services for secure login and identity verification
- Legal and regulatory authorities when required by Australian law
- Professional advisors bound by confidentiality obligations
International Transfers
Some third-party services may process data outside Australia. We ensure adequate protection through contractual safeguards and only work with providers meeting strict privacy standards.
6 Cookies and Tracking
Our platform uses cookies and similar technologies to enhance functionality, remember preferences, and analyze usage patterns. You control cookie settings through your browser, though some features may require certain cookies to function properly.
- Essential cookies for platform functionality and security
- Performance cookies to understand usage patterns and improve services
- Preference cookies to remember your settings and customizations
- Analytics cookies to measure platform effectiveness and user satisfaction
Third-party cookies are limited to essential services only. We regularly review cookie usage and remove unnecessary tracking to protect your privacy while maintaining platform functionality.
Privacy Questions?
Contact our Privacy Officer for questions about this policy or to exercise your privacy rights.
Address: Level 1/220 St Georges Terrace, Perth WA 6000, Australia
Phone: +61889881255
Email: info@pytharionex.com
Last Updated: January 15, 2025 | Effective Date: February 1, 2025
This policy may be updated periodically to reflect changes in our practices or legal requirements. We'll notify users of significant changes through email or platform notifications.